The desktop window, freezes, goes a white/grey colour and then closes itself down. May issue occurs after a few seconds or when I try to do an action. I then click on one and then that desktop environment loads in a new window. On my personal laptop I browse to my companies to log into their Virtual Workplace via Citrix Receiver. If Receiver is simply disconnecting from the remote system and shutting down, it certainly appears as though the problem is with that workstation and nothing to do with the remote system and infrastructure. I'd suggest to begin with that you make certain you have the latest version of Receiver/Workspace and that your system is otherwise stable. You say it crashes but you when you reconnect, the remote system apparently has not 'crashed' or rebooted? Are we correct to assume that's what happening is that your connection to the remote system is where the 'crash' occurs? Just to note if relevant on the laptop I have this working on I am running the same Receiver equivalents but with the following additions My laptop is new and it'd be a real shame to have to invest in a new one but I simply can't figure this one out. I've had some experts look into this and they can't figure it out and so I am borrowing a friends laptop to work. What's interesting is that I sometimes get everything working after a re-install but then when I reboot my laptop it then starts crashing again. I completely uninstall all the Citrix programs and then I install the programs. I have tried the old receiver, the old receiver updated and with Citrix Workspace and I get an issue on each. What is very strange is that it occasionally works.

I have confirmed this is only an issue when on my laptop:ĪMD A8-6410 APU with AMD Radeon R5 Graphics 2.00 GHz I click on the desktop again it open up to the point of last crash and then crashes again. When opening a virtual desktop it boots up and then after a few seconds and after a few things like Skype have loaded it crashes when I first move the mouse/click on things.

Outlook crashes when opening mobile